Thank you for bringing your question to Tundra Restaurant Supply, and your patience over the holiday weekend.
In regards to the CMA-180UC dish machine, CMA does require their established network of service professionals, otherwise this may negate certain aspects of the warranty. CMA does have a FACTS (Factory Authorized CMA Team Services) Global Service Network. Every CMA dishmachine includes the FACTS (Factory Authorized CMA Team Service) Network, and the FACTS Network is global, so any service you require is near your location.
FACTS Service offers:
Emergency Service and Repair, with a quick response time.
Call toll-free at 800-854-6417 to locate the Service Agency nearest you.
Regarding preference over Hobart; I was a former chef and unfortunately used neither of the two brands of dish machines in question; So, I cannot provide insightful information here.
answered 1 year, 7 months ago
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